{"id":1750,"date":"2025-07-29T19:23:57","date_gmt":"2025-07-30T00:23:57","guid":{"rendered":"https:\/\/packitforwarding.com\/?p=1750"},"modified":"2025-07-29T19:23:59","modified_gmt":"2025-07-30T00:23:59","slug":"southwest-airlines-customer-of-size-policy","status":"publish","type":"post","link":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/","title":{"rendered":"Southwest Airlines Customer of Size Policy"},"content":{"rendered":"\n<p>This won&#8217;t be my usual blog post about something in IT. Instead, I want to bring attention to a change that has been announced at Southwest Airlines. Starting on January 27th, 2026, Southwest is changing to assigned seating. With this change, they are changing what had been the best policy for customers of size in the industry.<\/p>\n\n\n\n<p>Currently, the <a href=\"https:\/\/support.southwest.com\/helpcenter\/s\/article\/extra-seat-policy\">policy<\/a> (originally instituted due to a social media fight with <a href=\"https:\/\/www.thewrap.com\/kevin-smith-im-too-fat-fly-southwest-14220\/\">Kevin Smith<\/a>) is that a customer of size who cannot fit into a standard seat without encroaching on the seat next to them may purchase two seats and be reimbursed for one after flying all legs of the trip. Starting January 27th, 2026, the policy will have an additional requirement that the refund will only be offered if the flight is not full. Anyone who has flown with Southwest in the last few years knows that this means it will never be refunded.<\/p>\n\n\n\n<p>So what is a customer of size? Well, it could be someone like me who is overweight, or it could be someone who is very fit and just muscular. It only means that you can&#8217;t fit into the imaginary rectangular prism that encompasses your seat. If you break the plane of space between you and the next seat, you are a customer of size. Part of the problem is that airlines have continuously pushed to put <a href=\"https:\/\/www.popsci.com\/science\/why-are-airline-seats-so-small\/\">more seats in the same space<\/a>. At the same time, the average passenger has grown taller and wider in the United States.<\/p>\n\n\n\n<p>Go to any airline-related Reddit and you will find posts from travelers complaining about the person who invaded their space and made the flight uncomfortable. As someone who has been in that position, trust me, I&#8217;m not comfortable either as I try to smash myself into the window or the aisle to give as much space as possible. This is why I have enjoyed the current policies at Southwest that made me a very loyal customer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Call to Action<\/h3>\n\n\n\n<p>So what can we do? First, sign the petition at <a href=\"https:\/\/naafa.org\/sizefreedompetition\">#SizeFreedom<\/a> to encourage governments to intervene for all fliers. Next, contact the airlines and complain. Unfortunately, a boycott really is not feasible because the US doesn&#8217;t have a good alternative to flying. <\/p>\n\n\n\n<p>Beyond the customer of size issue, it&#8217;s time to start pressuring legislators to rethink the regulation of how private equity firms work. They&#8217;re basically like the parasitic aliens in <em>Independence Day,<\/em> they come in, strip a business of the useful bits and resources, getting as much money for them as possible, and then leave the hull and move on. Every industry is being hit by these parasites. <\/p>\n\n\n\n<p>  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>This won&#8217;t be my usual blog post about something in IT. Instead, I want to bring attention to a change that has been announced at Southwest Airlines. Starting on January 27th, 2026, Southwest is changing to assigned seating. With this change, they are changing what had been the best policy for customers of size in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1752,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"The latest change from @SouthwestAir and Elliot Capital is that they will be changing the Customer of Size policy that has led the industry since @ThatKevinSmith shamed them on Twitter in 2010. #noluv #sizefreedom","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[8],"tags":[391,392,390],"class_list":["post-1750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rant","tag-air-travel","tag-rant","tag-southwest"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Southwest Airlines Customer of Size Policy -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Southwest Airlines Customer of Size Policy -\" \/>\n<meta property=\"og:description\" content=\"This won&#8217;t be my usual blog post about something in IT. Instead, I want to bring attention to a change that has been announced at Southwest Airlines. Starting on January 27th, 2026, Southwest is changing to assigned seating. With this change, they are changing what had been the best policy for customers of size in [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/packitforwarding\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/packitforwarding\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-30T00:23:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-30T00:23:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1880\" \/>\n\t<meta property=\"og:image:height\" content=\"1253\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ben Story\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/www.twitter.com\/ntwrk80\" \/>\n<meta name=\"twitter:site\" content=\"@ntwrk80\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ben Story\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/\"},\"author\":{\"name\":\"Ben Story\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#\\\/schema\\\/person\\\/441c2562293c45fbcf483f246430e6c8\"},\"headline\":\"Southwest Airlines Customer of Size Policy\",\"datePublished\":\"2025-07-30T00:23:57+00:00\",\"dateModified\":\"2025-07-30T00:23:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/\"},\"wordCount\":442,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#\\\/schema\\\/person\\\/441c2562293c45fbcf483f246430e6c8\"},\"image\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1\",\"keywords\":[\"Air Travel\",\"Rant\",\"Southwest\"],\"articleSection\":[\"rant\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/\",\"url\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/\",\"name\":\"Southwest Airlines Customer of Size Policy -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1\",\"datePublished\":\"2025-07-30T00:23:57+00:00\",\"dateModified\":\"2025-07-30T00:23:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1\",\"width\":1880,\"height\":1253,\"caption\":\"Photo by Jeffry S.S. on Pexels.com\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2025\\\/07\\\/29\\\/southwest-airlines-customer-of-size-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/packitforwarding.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Southwest Airlines Customer of Size Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#website\",\"url\":\"https:\\\/\\\/packitforwarding.com\\\/\",\"name\":\"\",\"description\":\"Paying it forward to the next generation of IT.\",\"publisher\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#\\\/schema\\\/person\\\/441c2562293c45fbcf483f246430e6c8\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/packitforwarding.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#\\\/schema\\\/person\\\/441c2562293c45fbcf483f246430e6c8\",\"name\":\"Ben Story\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1\",\"width\":489,\"height\":250,\"caption\":\"Ben Story\"},\"logo\":{\"@id\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1\"},\"description\":\"In the course of my career, I have had the pleasure of working in multiple verticals including Education, Logistics and Healthcare. Although I started as a systems administrator (aka server jockey), I am now firmly in the network engineering arena. Currently I am working for a multi-state hospital system.\",\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/packitforwarding\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/benstory\",\"https:\\\/\\\/x.com\\\/https:\\\/\\\/www.twitter.com\\\/ntwrk80\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Southwest Airlines Customer of Size Policy -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/","og_locale":"en_US","og_type":"article","og_title":"Southwest Airlines Customer of Size Policy -","og_description":"This won&#8217;t be my usual blog post about something in IT. Instead, I want to bring attention to a change that has been announced at Southwest Airlines. Starting on January 27th, 2026, Southwest is changing to assigned seating. With this change, they are changing what had been the best policy for customers of size in [&hellip;]","og_url":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/","article_publisher":"https:\/\/www.facebook.com\/packitforwarding","article_author":"https:\/\/www.facebook.com\/packitforwarding","article_published_time":"2025-07-30T00:23:57+00:00","article_modified_time":"2025-07-30T00:23:59+00:00","og_image":[{"width":1880,"height":1253,"url":"https:\/\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg","type":"image\/jpeg"}],"author":"Ben Story","twitter_card":"summary_large_image","twitter_creator":"@https:\/\/www.twitter.com\/ntwrk80","twitter_site":"@ntwrk80","twitter_misc":{"Written by":"Ben Story","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#article","isPartOf":{"@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/"},"author":{"name":"Ben Story","@id":"https:\/\/packitforwarding.com\/#\/schema\/person\/441c2562293c45fbcf483f246430e6c8"},"headline":"Southwest Airlines Customer of Size Policy","datePublished":"2025-07-30T00:23:57+00:00","dateModified":"2025-07-30T00:23:59+00:00","mainEntityOfPage":{"@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/"},"wordCount":442,"commentCount":0,"publisher":{"@id":"https:\/\/packitforwarding.com\/#\/schema\/person\/441c2562293c45fbcf483f246430e6c8"},"image":{"@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1","keywords":["Air Travel","Rant","Southwest"],"articleSection":["rant"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/","url":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/","name":"Southwest Airlines Customer of Size Policy -","isPartOf":{"@id":"https:\/\/packitforwarding.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#primaryimage"},"image":{"@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1","datePublished":"2025-07-30T00:23:57+00:00","dateModified":"2025-07-30T00:23:59+00:00","breadcrumb":{"@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#primaryimage","url":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1","contentUrl":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1","width":1880,"height":1253,"caption":"Photo by Jeffry S.S. on Pexels.com"},{"@type":"BreadcrumbList","@id":"https:\/\/packitforwarding.com\/index.php\/2025\/07\/29\/southwest-airlines-customer-of-size-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/packitforwarding.com\/"},{"@type":"ListItem","position":2,"name":"Southwest Airlines Customer of Size Policy"}]},{"@type":"WebSite","@id":"https:\/\/packitforwarding.com\/#website","url":"https:\/\/packitforwarding.com\/","name":"","description":"Paying it forward to the next generation of IT.","publisher":{"@id":"https:\/\/packitforwarding.com\/#\/schema\/person\/441c2562293c45fbcf483f246430e6c8"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/packitforwarding.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/packitforwarding.com\/#\/schema\/person\/441c2562293c45fbcf483f246430e6c8","name":"Ben Story","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/02\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1","url":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/02\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1","contentUrl":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/02\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1","width":489,"height":250,"caption":"Ben Story"},"logo":{"@id":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/02\/cropped-PIF_Logo-Color-Horizontal-Rounded-1.png?fit=489%2C250&ssl=1"},"description":"In the course of my career, I have had the pleasure of working in multiple verticals including Education, Logistics and Healthcare. Although I started as a systems administrator (aka server jockey), I am now firmly in the network engineering arena. Currently I am working for a multi-state hospital system.","sameAs":["https:\/\/www.facebook.com\/packitforwarding","https:\/\/www.linkedin.com\/in\/benstory","https:\/\/x.com\/https:\/\/www.twitter.com\/ntwrk80"]}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/07\/pexels-photo-19799804.jpeg?fit=1880%2C1253&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pay9MD-se","jetpack-related-posts":[{"id":1824,"url":"https:\/\/packitforwarding.com\/index.php\/2026\/04\/02\/but-it-works-in-the-lab\/","url_meta":{"origin":1750,"position":0},"title":"But It Works in the Lab!","author":"Ben Story","date":"April 2, 2026","format":false,"excerpt":"Software developers and security engineers are often at odds. This needs to stop and I have some suggestions.","rel":"","context":"In &quot;Cybersecurity&quot;","block_context":{"text":"Cybersecurity","link":"https:\/\/packitforwarding.com\/index.php\/category\/cybersecurity\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/03\/image.png?fit=1024%2C768&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/03\/image.png?fit=1024%2C768&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/03\/image.png?fit=1024%2C768&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2026\/03\/image.png?fit=1024%2C768&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1364,"url":"https:\/\/packitforwarding.com\/index.php\/2021\/06\/25\/pcnsa-3-6\/","url_meta":{"origin":1750,"position":1},"title":"PCNSA 3.6","author":"Ben Story","date":"June 25, 2021","format":false,"excerpt":"Identify features used to streamline App-ID policy creation.Palo Alto Networks PCNSA Study Guide v10 Application Tags Starting with PAN-OS 9.1, many applications come with predefined tags in the App-ID database. The tags are assigned based on characteristics. You can view them in Objects>Applications. You can create custom tags in Objects>Tags\u2026","rel":"","context":"In &quot;Certification&quot;","block_context":{"text":"Certification","link":"https:\/\/packitforwarding.com\/index.php\/category\/certification\/"},"img":{"alt_text":"person using a smartphone","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-5082579.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-5082579.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-5082579.jpeg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-5082579.jpeg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-5082579.jpeg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1361,"url":"https:\/\/packitforwarding.com\/index.php\/2021\/06\/23\/pcnsa-3-5\/","url_meta":{"origin":1750,"position":2},"title":"PCNSA 3.5","author":"Ben Story","date":"June 23, 2021","format":false,"excerpt":"Identify the tools to optimize Security plicies.Palo Alto Networks PCNSA Study Guide v10 Policy Optimizer The policy optimizer helps to identify port based rules that can be converted to App-ID based rules for better visibility and security. It also calls out App-ID rules with unused applications (over-provisioned). Application based rules\u2026","rel":"","context":"In &quot;Certification&quot;","block_context":{"text":"Certification","link":"https:\/\/packitforwarding.com\/index.php\/category\/certification\/"},"img":{"alt_text":"pile of folders","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-357514.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-357514.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-357514.jpeg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-357514.jpeg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/06\/pexels-photo-357514.jpeg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":906,"url":"https:\/\/packitforwarding.com\/index.php\/2019\/09\/04\/another-week-another-new-debit-card\/","url_meta":{"origin":1750,"position":3},"title":"Another Week, Another New Debit Card","author":"Ben Story","date":"September 4, 2019","format":false,"excerpt":"Today in the mail I saw the all too familiar envelope from my bank's debit card issuer. No, my debit card isn't expired. As usual, it's been involved in yet another credit card processing breach. Again, as usual, my bank doesn't tell me where my card number was compromised. This\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/packitforwarding.com\/index.php\/category\/blog\/"},"img":{"alt_text":"Credit cards peeking out of a jeans pocket.","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2019\/09\/advertising-back-casual-164571.jpg?fit=640%2C426&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2019\/09\/advertising-back-casual-164571.jpg?fit=640%2C426&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2019\/09\/advertising-back-casual-164571.jpg?fit=640%2C426&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":830,"url":"https:\/\/packitforwarding.com\/index.php\/2019\/08\/12\/ccna-cyberops-secops-objective-3-1\/","url_meta":{"origin":1750,"position":4},"title":"CCNA CyberOps SECOPS &#8211; Objective 3.1","author":"Ben Story","date":"August 12, 2019","format":false,"excerpt":"Describe the elements that should be included in an incident response plan as stated in NIST.SP800-61 r2 Implementing Cisco Cybersecurity Operations (210-255) NIST's SP 800-61 was developed to help organizations formulate incident response plans. It can be found here. Each organization's incident response plan will be different. There are some\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/packitforwarding.com\/index.php\/category\/blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/07\/security-protection-anti-virus-software-60504-1.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/07\/security-protection-anti-virus-software-60504-1.jpeg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/07\/security-protection-anti-virus-software-60504-1.jpeg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/07\/security-protection-anti-virus-software-60504-1.jpeg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/07\/security-protection-anti-virus-software-60504-1.jpeg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1349,"url":"https:\/\/packitforwarding.com\/index.php\/2021\/04\/12\/pcnsa-3-1\/","url_meta":{"origin":1750,"position":5},"title":"PCNSA 3.1","author":"Ben Story","date":"April 12, 2021","format":false,"excerpt":"Given a scenario, select the appropriate application-based Security policy rules.Palo Alto Networks PCNSA Study Guide v10 Application Shifts An application can change during a session's duration. This is known as \"application shift\". For example when a flow starts as a request to www.google.com it is recognized as web-browsing, but once\u2026","rel":"","context":"In &quot;Certification&quot;","block_context":{"text":"Certification","link":"https:\/\/packitforwarding.com\/index.php\/category\/certification\/"},"img":{"alt_text":"person using a smartphone","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/04\/pexels-photo-5053841.jpeg?fit=800%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/04\/pexels-photo-5053841.jpeg?fit=800%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/04\/pexels-photo-5053841.jpeg?fit=800%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2021\/04\/pexels-photo-5053841.jpeg?fit=800%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts\/1750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/comments?post=1750"}],"version-history":[{"count":3,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts\/1750\/revisions"}],"predecessor-version":[{"id":1756,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts\/1750\/revisions\/1756"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/media\/1752"}],"wp:attachment":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/media?parent=1750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/categories?post=1750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/tags?post=1750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}