{"id":383,"date":"2019-01-20T16:15:43","date_gmt":"2019-01-20T22:15:43","guid":{"rendered":"https:\/\/packitforwarding.com\/?p=383"},"modified":"2019-01-20T16:15:48","modified_gmt":"2019-01-20T22:15:48","slug":"a-bridge-or-switch-too-far","status":"publish","type":"post","link":"https:\/\/packitforwarding.com\/index.php\/2019\/01\/20\/a-bridge-or-switch-too-far\/","title":{"rendered":"A Bridge&#8230; or Switch Too Far"},"content":{"rendered":"\n<p>It&#8217;s six o&#8217;clock on a Saturday, the regular crowd shuffles in, my phone starts ringing next to me, telling me the network is down. Or something like that. <\/p>\n\n\n\n<p>Last night I received a call from our helpdesk that one of our departments was complaining about a server not being reachable after a set of power outages at the facility. Figuring that the server had not been powered back up, I called and talked with the department &#8220;tech&#8221;. I was wrong, it was powered up. My gut told me that there must be a small unmanaged switch in play somewhere between this server and the infrastructure switch. I could see one single port on the appropriate VLAN in a down state. With the onsite tech serving as my hands and eyes we traced the network cable in the back of the server to a wall plate and he told me that the NIC had link and activity lights.<\/p>\n\n\n\n<p>Not wanting to make an hour trip to the facility and back, I called another engineer that was on call and lived near the facility. He agreed to drive in. Once he was onsite he called me and again the tracing began. This time I was told that the server had four NICs and that only three of them had  cables attached. All three of them were going to separate unmanaged switches! My fellow engineer pointed out too that one of them was not showing a link or activity light. Figuring that this was our problem child, I had him follow it to the switch and asked him to power cycle the switch.<\/p>\n\n\n\n<p>This is where it got comical, or sad, depending on your point of view. He found that the switch had no power. Tracing the power cable he found it was a USB cable and that it was plugged into a nearby desktop PC. Unfortunately, the PC had never been turned back on since the power went out. Once my colleague powered up the PC, everything was restored and we both got to resume our Saturday night.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/i.imgur.com\/iWKad22.jpg?w=640&#038;ssl=1\" alt=\"\"\/><\/figure>\n\n\n\n<p>So the moral of the story is to always respect layer one. No power, no blinking lights! Seriously though, whomever originally set this up should be forced to work a support line for new gadgets the week after Christmas. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s six o&#8217;clock on a Saturday, the regular crowd shuffles in, my phone starts ringing next to me, telling me the network is down. Or something like that. Last night I received a call from our helpdesk that one of our departments was complaining about a server not being reachable after a set of power [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":384,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"A Bridge... or Switch Too Far - A war story from the IT trenches.","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[88,97],"tags":[101,100,94,102],"class_list":["post-383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-war-stories","tag-on-call","tag-troubleshooting","tag-war-stories","tag-wtf"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Bridge... or Switch Too Far -<\/title>\n<meta name=\"description\" content=\"One person&#039;s shortcut in IT often becomes another person&#039;s after hours support call. 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Your colleague will thank you.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/packitforwarding.com\/index.php\/2019\/01\/20\/a-bridge-or-switch-too-far\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/packitforwarding\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/packitforwarding\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-20T22:15:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-01-20T22:15:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i1.wp.com\/packitforwarding.com\/wp-content\/uploads\/2019\/01\/pexels-photo-1598185.jpeg?fit=640%2C426&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"426\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ben Story\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/www.twitter.com\/ntwrk80\" \/>\n<meta name=\"twitter:site\" content=\"@ntwrk80\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ben Story\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/\"},\"author\":{\"name\":\"Ben Story\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#\\\/schema\\\/person\\\/441c2562293c45fbcf483f246430e6c8\"},\"headline\":\"A Bridge&#8230; or Switch Too Far\",\"datePublished\":\"2019-01-20T22:15:43+00:00\",\"dateModified\":\"2019-01-20T22:15:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/\"},\"wordCount\":391,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#\\\/schema\\\/person\\\/441c2562293c45fbcf483f246430e6c8\"},\"image\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2019\\\/01\\\/pexels-photo-1598185.jpeg?fit=640%2C426&ssl=1\",\"keywords\":[\"on call\",\"troubleshooting\",\"war stories\",\"wtf\"],\"articleSection\":[\"Blog\",\"War Stories\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/\",\"url\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/\",\"name\":\"A Bridge... or Switch Too Far -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/packitforwarding.com\\\/index.php\\\/2019\\\/01\\\/20\\\/a-bridge-or-switch-too-far\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/packitforwarding.com\\\/wp-content\\\/uploads\\\/2019\\\/01\\\/pexels-photo-1598185.jpeg?fit=640%2C426&ssl=1\",\"datePublished\":\"2019-01-20T22:15:43+00:00\",\"dateModified\":\"2019-01-20T22:15:48+00:00\",\"description\":\"One person's shortcut in IT often becomes another person's after hours support call. 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The Symptoms So last week was a short one for me with the combination of the 4th of July holiday and some vacation time.\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/packitforwarding.com\/index.php\/category\/blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2013\/07\/phoneswitch.jpg?fit=768%2C1024&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2013\/07\/phoneswitch.jpg?fit=768%2C1024&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2013\/07\/phoneswitch.jpg?fit=768%2C1024&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2013\/07\/phoneswitch.jpg?fit=768%2C1024&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":477,"url":"https:\/\/packitforwarding.com\/index.php\/2019\/03\/01\/ccna-cyberops-objective-1-6-1-12\/","url_meta":{"origin":383,"position":3},"title":"CCNA CyberOps SECFND Objective 1.6 &#8211; 1.12","author":"Ben Story","date":"March 1, 2019","format":false,"excerpt":"1.6 Describe IP subnets and communication within an IP subnet and between IP subnets. IP subnets are used to divide a network into smaller broadcast domains. Communication within an subnet is done directly from one host to another using ARP for resolving the MAC address of the host. When a\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/packitforwarding.com\/index.php\/category\/blog\/"},"img":{"alt_text":"Photo by Francis Seura from Pexels","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/09\/pexels-photo-802412.jpeg?fit=640%2C425&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/09\/pexels-photo-802412.jpeg?fit=640%2C425&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/09\/pexels-photo-802412.jpeg?fit=640%2C425&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":1730,"url":"https:\/\/packitforwarding.com\/index.php\/2025\/03\/28\/hpe-tech-jam-2025\/","url_meta":{"origin":383,"position":4},"title":"HPE Tech Jam 2025","author":"Ben Story","date":"March 28, 2025","format":false,"excerpt":"This week I have been attending HPE Tech Jam in Orlando. For those who don't know, this is HPE's SE and Partner event full of technical training and keynotes. This year it was held at the Disney Dolphin and Swan Resort and convention center. Going in, I had no idea\u2026","rel":"","context":"In \"Aruba\"","block_context":{"text":"Aruba","link":"https:\/\/packitforwarding.com\/index.php\/tag\/aruba\/"},"img":{"alt_text":"HPE Tech Jam conference sign.","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/03\/img_0037-2-scaled.jpg?fit=1200%2C530&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/03\/img_0037-2-scaled.jpg?fit=1200%2C530&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/03\/img_0037-2-scaled.jpg?fit=1200%2C530&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/03\/img_0037-2-scaled.jpg?fit=1200%2C530&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2025\/03\/img_0037-2-scaled.jpg?fit=1200%2C530&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":162,"url":"https:\/\/packitforwarding.com\/index.php\/2019\/01\/02\/microsoft-dhcp-server-lies\/","url_meta":{"origin":383,"position":5},"title":"When Microsoft DHCP Server Lies","author":"Ben Story","date":"January 2, 2019","format":false,"excerpt":"The Problem Recently at work, we had an issue where one of our guest networks wasn't allowing new hosts onto the network.\u00a0 After some investigation, it appeared that we had simply run out of available IP addresses in the DHCP pool.\u00a0 We added 100 addresses and thought we were done\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/packitforwarding.com\/index.php\/category\/blog\/"},"img":{"alt_text":"Row of hard drives in a datacenter.","src":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/09\/pexels-photo-1148820.jpeg?fit=640%2C427&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/09\/pexels-photo-1148820.jpeg?fit=640%2C427&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/packitforwarding.com\/wp-content\/uploads\/2018\/09\/pexels-photo-1148820.jpeg?fit=640%2C427&ssl=1&resize=525%2C300 1.5x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts\/383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/comments?post=383"}],"version-history":[{"count":0,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/posts\/383\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/media\/384"}],"wp:attachment":[{"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/media?parent=383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/categories?post=383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/packitforwarding.com\/index.php\/wp-json\/wp\/v2\/tags?post=383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}