Recently I opened a TAC case through my Cisco Partner. In the initial automated response from Cisco TAC, I noticed something new. There was a link (https://tacconnect.cisco.com) that I had not seen before. Since it mentioned a bot, I figured why not let’s see what it’s all about. Using the TAC Connect Bot After signing […]
Rackstuds are one of those things that you didn’t know you needed until you first get some. Cage nuts have caused me more pain than just about any other non-powered piece of hardware I’ve ever used. I’ve been pinched, bled and even hit in the nose(they can fly I tell you) by cage nuts. What’s […]
This post was originally posted to my old blog January 25, 2012. In previous posts, I’ve explained terminology, color coding, and how to trace cables. Now it’s time to actually connect something. As I showed in the first post of this series, there are two styles of punch down blocks for telephony, the 66 block, […]
This article was originally posted to my old blog on January 23, 2012. One of the first things that I learned in my foray into the world of telephony was how to effectively use a cable toner. Although I had used a toner before to trace network cabling, it was a different ball game using […]
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