August 2020 - Pack IT Forwarding

Time for a Virtual Field Trip

Today I received an e-mail from Tom Hollingsworth, founder of Tom’s Corner at Cisco Live! among other things. Besides Tom’s Corner, he’s also a member of the Gestalt IT team. Gestalt IT provides an analysis of vendor offerings in IT through their website, blogs, podcasts, and a series known as Tech Field Day. This is […]

TAC Connect Bot – Devvie Has a Sibling!

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| Blog, cisco, Tools

Recently I opened a TAC case through my Cisco Partner. In the initial automated response from Cisco TAC, I noticed something new. There was a link (https://tacconnect.cisco.com) that I had not seen before. Since it mentioned a bot, I figured why not let’s see what it’s all about. Using the TAC Connect Bot After signing […]